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Alerta Emerald 2 Airflow Overlay Mattress

Regular price
£500.00
Regular price
Sale price
£500.00
ex VAT

The Alerta Emerald 2 Airflow Overlay Mattress is an advanced alternating air mattress system designed to provide effecti. . .

Delivery

We make every effort to process all orders within one full working day, leaving six remaining working days for shipment and delivery to your chosen address. No guarantee can be made unless approved by a member of our Sales Team but where we have available stock of an item, we will do our utmost to provide next day delivery of goods. Our standard shipment time is 3-7 working days. If you do require next day delivery, please contact a member of our Sales Team directly on 0161 969 4011 for this service.

The majority of our products are supplied with free delivery to most UK mainland postcodes on all orders over £50.00, however smaller products will be delivered by Royal Mail Special Delivery. Products that weigh more than 2kg, or classed as high value items, will be delivered by one of our national couriers. Some products require installation by one of our Mobility Technicians to ensure that you gain the maximum benefit from your product[s]. Where this is the case delivery will be sanctioned by a member of the UKS Mobility team, eg large mobility scooters, riser/recliner chairs or electric beds. Technician deliveries typically take up to 7-10 working days. It is the customers’ responsibility to ensure clear access for delivery with all necessary provisions being made before delivery takes place.

Please Note UKS Mobility.Com do not ship any items outside of the UK.

Returns

NOTE: Your consumer rights are not affected in any way

In accordance with the Consumer Contracts regulations UKSmobility.com gives customers a 14 day cancellation period in which orders can be cancelled after the delivery date. Upon receipt of the goods, if you require to return or exchange the product[s] you will be personally responsible for the cost of return but will receive a full refund for the product purchased and standard delivery fee paid (if applicable), providing the goods are in re-saleable condition. We do recommend that you pay for a tracked/signed delivery for your protection. If you would like to return or exchange your product[s] you must notify us that you are doing so; please contact Customer Services on 0161 969 4011, Monday-Friday 9am – 5pm for a Credit Return Reference Number. If you are unable to return the product to us we can provide this service for you at various fees depending on type of item[s] you are returning.

Returned product[s] must be complete, unused, in an undamaged state and returned in their original packaging. If products are not in a re-saleable condition on return, UKS Mobility Limited reserves the right to charge for repair, replacement or repackaging of any products not returned in their original condition. This charge may include the cost of parts, materials, packaging, labour and any subsequent loss to UKS Mobility Limited.

Please note that returns policy does not apply to any specialist, bespoke or made to order products.

 All refunds will be processed within 14 days following receipt and inspection of goods.

Alerta Emerald 2 Airflow Overlay Mattress

Description & Specification

Full Description & Specification

The Alerta Emerald 2 Airflow Overlay Mattress is an advanced alternating air mattress system designed to provide effective pressure redistribution, helping to prevent and manage pressure ulcers in hospital, nursing, and care home environments.

Featuring 5-inch air cells and advanced pressure control technology, the Emerald 2 delivers personalised comfort and support while helping maintain healthy blood circulation and improve overall user comfort.

Advanced Pressure Relief Technology

The Alerta Emerald 2 uses SensaCare Truflo Technology®, combining an air sensor and microcomputer regulator to automatically maintain consistent pressure levels. This helps provide a stable and comfortable support surface tailored to individual user requirements.

The Ultra-Silent™ pump operates quietly, helping reduce disturbance and support natural rest and sleep patterns.

Easy to Use and Maintain

Designed with caregivers in mind, the Emerald 2 offers simple controls and quick setup, allowing pressure settings to be adjusted easily. The robust pump connection and transport mode help make everyday handling more convenient.

The mattress system includes independently removable air cells and a practical zipped storage bag for easier maintenance and storage.

Key Features

  • 5" alternating air cell overlay mattress system
  • Suitable for prevention and treatment of pressure ulcers
  • Advanced SensaCare Truflo Technology®
  • Air sensor and microcomputer pressure regulation
  • Ultra-Silent™ pump for quiet operation
  • Nylon TPU coated air cells
  • Independently removable cells
  • Covert sealed air cells
  • Micro-perforated cells
  • Branded air cells
  • Pillow function for added comfort
  • CPR release function
  • 360° zipper design
  • Anchoring straps for secure positioning
  • Multi-stretch PU cover
  • Water-resistant and vapour-permeable cover
  • Antimicrobial, machine-washable cover
  • Easy-to-use digital pump
  • Robust pump connection
  • Transport mode for convenience

Product Benefits

  • Supports comfort and pressure redistribution
  • Helps promote circulation
  • Simple caregiver operation
  • Durable design for everyday healthcare environments
  • Suitable for long-term care and clinical use

The Alerta Emerald 2 Airflow Overlay Mattress with Digital Pump provides an affordable, reliable, and feature-rich pressure care solution, combining comfort, safety, and ease of use.

FAQs

Can I return an Item to the shop?

Yes, if you can contact us on 0161 969 4011 before hand and we can let the shop know in advance. Please note a refund won?t be given until it has come back to the on line Department.

Do I qualify for VAT Exception ?

VAT exemption applies if someone suffering with a long term illness or condition, such as Arthritis and Dementia.

How long will my delivery take?

We aim to deliver the majority of our orders in 3-5 working days, however please allow up to 7 working days for your order.

How long does my warranty last?

Each of our products come with a 12 month manufacturing warranty. Some products do come with an extended warranty, this will be stated in the back of your user manual.?Please note: Batteries are considered a consumable item. These include a 6-month manufacturer's warranty.

Do you sell spare parts?

We do sell spare parts, although we do not hold them in stock. We would order these in from the manufacturers for you.

How long should I charge my scooter/powerchair for?

We do recommend that you charge your product on a regular basis for a minimum of 12 hours. If you are a frequent user we recommend charging the product after every use for 12 hours minimum (for example, everyday use). If you use the product irregularly we would recommend that you charge the product at least once a week for 12hours.

  • Family Business

  • After Care Service

  • Free Delivery Over ?50

  • Installation Available