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    Insurance - 2 Years

    £150.00
    £150.00
    ex VAT

    First Senior Insurance

    Protect your mobility equipment with specialist insurance

    Your mobility equipment plays an impor. . .

    Delivery

    We make every effort to process all orders within one full working day, leaving six remaining working days for shipment and delivery to your chosen address. No guarantee can be made unless approved by a member of our Sales Team but where we have available stock of an item, we will do our utmost to provide next day delivery of goods. Our standard shipment time is 3-7 working days. If you do require next day delivery, please contact a member of our Sales Team directly on 0161 969 4011 for this service.

    The majority of our products are supplied with free delivery to most UK mainland postcodes on all orders over £50.00, however smaller products will be delivered by Royal Mail Special Delivery. Products that weigh more than 2kg, or classed as high value items, will be delivered by one of our national couriers. Some products require installation by one of our Mobility Technicians to ensure that you gain the maximum benefit from your product[s]. Where this is the case delivery will be sanctioned by a member of the UKS Mobility team, eg large mobility scooters, riser/recliner chairs or electric beds. Technician deliveries typically take up to 7-10 working days. It is the customers’ responsibility to ensure clear access for delivery with all necessary provisions being made before delivery takes place.

    Please Note UKS Mobility.Com do not ship any items outside of the UK.

    Returns

    NOTE: Your consumer rights are not affected in any way

    In accordance with the Consumer Contracts regulations UKSmobility.com gives customers a 14 day cancellation period in which orders can be cancelled after the delivery date. Upon receipt of the goods, if you require to return or exchange the product[s] you will be personally responsible for the cost of return but will receive a full refund for the product purchased and standard delivery fee paid (if applicable), providing the goods are in re-saleable condition. We do recommend that you pay for a tracked/signed delivery for your protection. If you would like to return or exchange your product[s] you must notify us that you are doing so; please contact Customer Services on 0161 969 4011, Monday-Friday 9am – 5pm for a Credit Return Reference Number. If you are unable to return the product to us we can provide this service for you at various fees depending on type of item[s] you are returning.

    Returned product[s] must be complete, unused, in an undamaged state and returned in their original packaging. If products are not in a re-saleable condition on return, UKS Mobility Limited reserves the right to charge for repair, replacement or repackaging of any products not returned in their original condition. This charge may include the cost of parts, materials, packaging, labour and any subsequent loss to UKS Mobility Limited.

    Please note that returns policy does not apply to any specialist, bespoke or made to order products.

     All refunds will be processed within 14 days following receipt and inspection of goods.

    Description & Specification

    Full Description & Specification

    First Senior Insurance

    Protect your mobility equipment with specialist insurance

    Your mobility equipment plays an important role in maintaining your independence, so it's essential to protect it. First Senior Insurance specialises in providing comprehensive insurance for mobility and disability equipment, offering high-quality cover at competitive prices for added peace of mind.

    As an Appointed Representative of First Senior Insurance Services Ltd, UKS Mobility can explain the available insurance options and help you choose the cover that's right for you.

    5 Star Insurance

    Designed specifically for mobility products, the 5 Star Insurance policy includes a wide range of benefits, including:

    • Accidental damage cover
    • Fire, flood and storm damage cover
    • Theft and attempted theft cover
    • Worldwide cover for up to 90 days
    • Public liability cover up to £3 million
    • Temporary loan equipment of a similar value while your product is being repaired
    • 'Get You Home' expenses following an accident
    • New-for-old replacement during the first three years if repair costs exceed 60% of the replacement value (for new products, subject to policy terms)
    • No excess to pay
    • Carer contingent liability
    • Temporary hire costs cover
    • Personal injury benefit up to £5,000
    • Personal effects cover up to £250
    • Loss of key cover up to £50
    • Any authorised driver covered
    • Puncture cover

    Extended Warranty

    Once your manufacturer's warranty expires, an Extended Warranty can help protect you against unexpected repair costs.

    Benefits include:

    • Cover for new and used products
    • Protection against unforeseen electrical and mechanical failures after the manufacturer's warranty has ended
    • Call-out charges, labour and replacement parts included
    • A choice of warranty durations to suit your needs

    24/7 Roadside Recovery

    Exclusive roadside recovery assistance is available should your mobility vehicle become immobilised due to:

    • Electrical or mechanical breakdown
    • Accident damage
    • Tyre puncture
    • Flat battery
    • Vandalism
    • Attempted theft

    The service includes:

    • Recovery to your home address (up to 20 miles)
    • Recovery to a temporary UK address or holiday accommodation (up to 20 miles)
    • Up to 6 call-outs per year
    • 24 hours a day, 7 days a week assistance
    • UK-wide cover, including Northern Ireland, the Isle of Man and the Channel Islands

    Regulatory Information

    UKS Mobility (Firm Reference Number 468658) is an Appointed Representative of First Senior Insurance Services Ltd.

    First Senior Insurance Services Ltd is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 308478). Registered in England and Wales (Company Registration Number 3504591).

    Registered Office:

    Unit 2, Cotswold Business Park
    Millfield Lane
    Caddington
    Bedfordshire
    LU1 4AR

    FAQs

    Can I return an Item to the shop?

    Yes, if you can contact us on 0161 969 4011 before hand and we can let the shop know in advance. Please note a refund won?t be given until it has come back to the on line Department.

    Do I qualify for VAT Exception ?

    VAT exemption applies if someone suffering with a long term illness or condition, such as Arthritis and Dementia.

    How long will my delivery take?

    We aim to deliver the majority of our orders in 3-5 working days, however please allow up to 7 working days for your order.

    How long does my warranty last?

    Each of our products come with a 12 month manufacturing warranty. Some products do come with an extended warranty, this will be stated in the back of your user manual.?Please note: Batteries are considered a consumable item. These include a 6-month manufacturer's warranty.

    Do you sell spare parts?

    We do sell spare parts, although we do not hold them in stock. We would order these in from the manufacturers for you.

    How long should I charge my scooter/powerchair for?

    We do recommend that you charge your product on a regular basis for a minimum of 12 hours. If you are a frequent user we recommend charging the product after every use for 12 hours minimum (for example, everyday use). If you use the product irregularly we would recommend that you charge the product at least once a week for 12hours.

    • Family Business

    • After Care Service

    • Free Delivery Over ?50

    • Installation Available